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Wholesale buyer guide

Smart Pet Products Wholesale Buyer Checklist

Specify the model, NAVORIQ reference and configuration together. For smart pet products, confirm the app, camera, power supply, operating instructions and replacement support with the exact sample. Similar housings and model names do not guarantee identical functions.

CH-IAF003 versus CH-IAF007: listed specifications
Product / referenceCapacityProduct dimensionsNet weightCarton dimensions
Planet App-Controlled Pet FeederCH-IAF003 · NAV-S0274.5L183*317*333mm1.95kg740*500*465mm (6 units)
Planet Camera Pet FeederCH-IAF007 · NAV-S0264.5L183*317*333mm1.95kg740*500*465mm (6 units)

The camera configuration is unresolved by the model name alone. Both records include optional-camera wording; confirm the supplied version in writing.

CH-IAF003 and CH-IAF007: what is confirmed?

The current records list both Planet feeders at 4.5 L with identical external dimensions, net weight and carton configuration. CH-IAF007 describes app-based camera viewing, while the source also labels its camera as optional. CH-IAF003 also lists an optional camera configuration.

Treat camera inclusion as a quotation question. Request the exact camera specification, a live sample demonstration and the app name. Do not advertise camera functionality solely from the model title.

Make the sample check specific to the product

For a feeder, review dispensing with the intended food and the written operating instructions. For a fountain, check cleaning access, pump and filter references. For a litter box, review permitted animal sizes, litter types, detection behaviour and cleaning restrictions against the supplier's instructions.

  • Record the supplied hardware, firmware and app versions.
  • Ask which functions continue when the network or mains power is unavailable.
  • Verify the shipped accessories, adapter and packaging against the quotation.

Agree on support before setting a launch date

Request the warranty terms, defect-reporting process, replacement-parts list and who handles app support. Separate consumable reorder terms from hardware replacement terms.

MOQ, samples, lead time and destination documents are confirmed per version. Catalogue-stated sensor counts, battery duration or cleaning performance are supplier claims unless supported by the evidence for that version.

Build a specific inquiry

Start with compare automatic pet feeders. Share the product references, destination and estimated quantities so we can confirm the remaining details.

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